Page 1 of 1

Trying to purchase full version after trail is nearly ending and having trouble.

Posted: Tue Oct 20, 2026 10:25 pm
by BC3
Trying to purchase full version after trail is nearly ending. Having trouble it is Giving me "unknown error" in red on top of the
"ZEDOnet Online Shop - Credit Card Payment". Can anyone help im trying to get this resolved. I think maybe bank fraud got alerted after we tried procesessing card (since we are in u.s. and print fab based in germany) on that zedonet site and called bank and bank sees no transactions from this business.

Re: Trying to purchase full version after trail is nearly ending and having trouble.

Posted: Wed Oct 21, 2026 8:48 am
by zedonet
Hello, we have already answered by email:

If you have problems with credit card acceptance in our online shop, you can use the payment option "PayPal" instead. In most countries you can use your credit card without the need to have a PayPal customer account.

Re: Trying to purchase full version after trail is nearly ending and having trouble.

Posted: Wed Oct 21, 2026 1:37 pm
by BC3
thank you! i sent another email. i appreciate your help.

Re: Trying to purchase full version after trail is nearly ending and having trouble.

Posted: Wed Oct 21, 2026 7:44 pm
by BC3
this is what im getting...
ZEDNOTIMAGE.jpg
ZEDNOTIMAGE.jpg (112.37 KiB) Viewed 61 times

Re: Trying to purchase full version after trail is nearly ending and having trouble.

Posted: Thu Oct 22, 2026 10:26 pm
by BC3
figured it out and got it up and running. thank you for your help. using paypal was the way.