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Epson XP 960 - black is not black

Posted: Wed Dec 04, 2024 2:24 pm
by Charles69
Hello !!

the top image is printed with Photoshop, the bottom one with PrintFab.
In both cases the same settings, Epson Glossy Premium paper

What did I miss?

Image

Screenshot of the photo below darktable

Image

PrintFab 2.00 Beta Home / Pro / ProXL - for Windows 7-11 (43 MB)

Re: Epson XP 960 - black is not black

Posted: Wed Dec 04, 2024 2:41 pm
by zedonet
Hello, two questions:
- if you print the same image from Photoshop using the PrintFab as a printer driver, does it look like the top or like the bottom image?
- which ink do you use - Epson or compatible ink cartridges?

Re: Epson XP 960 - black is not black

Posted: Thu Dec 05, 2024 9:41 am
by Charles69
Hello,

the first one ( that is correct) is printed with the Photoshop driver
the second with the Printfab driver, launched directly with PrintFabComposer
- if you print the same image from Photoshop using the PrintFab as a printer driver, does it look like the top or like the bottom image?
With the Printfab driver through Photoshop the printing is very very slow and the result is not correct
- which ink do you use - Epson or compatible ink cartridges?
I only use original Epson Claria inks

Thank you for your interest in my problem.

Re: Epson XP 960 - black is not black

Posted: Thu Dec 05, 2024 10:25 am
by zedonet
Hello Charles69,

please send us your PrintFab logfiles, so we can check if all settings are correct. To create a zip archive with the logs, press the settings button in the PrintFab setup program (where you installed your printer), there is a button to save the log archive. The email address is mail<at>zedonet<dot>de.

Probably the image is shown with correct colors in PrintFab Composer?

Re: Epson XP 960 - black is not black

Posted: Thu Dec 05, 2024 1:33 pm
by Charles69
Probably the image is shown with correct colors in PrintFab Composer?
Yes it's perfect

I sent you the logs by email

Re: Epson XP 960 - black is not black

Posted: Thu Dec 05, 2024 4:32 pm
by zedonet
Thank you! I have just sent a color profile by email that might improve colors.