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Default settings not saved in Ubuntu 10.04

Posted: Wed May 26, 2010 10:42 am
by inetaccess
Hi,

I'm having problems with getting TP to save the default settings for paper, brightness etc. when using Ubuntu 10.04.

Steps to reproduce:

1. Open TP Control
2. Select Configure
3. Set Brightness to 110%
4. Select Layout Tab
5. Set Paper Size to A4
6. Click Save

Now if I go straight back in to Configure the settings seem to have been remembered.
However closing TP Control then opening it again then accessing Configure I get the following:

Brightness = 130%
Papersize = US Letter

I have also tried setting the defaults via: sudo tpconfig
The defaults show:
Brightness = 110%
Papersize = A4

However back in my user profile I keep getting the 130% and US Letter.

Any help would be appreciated.

Update: seems to be user profile based...

Posted: Wed May 26, 2010 1:33 pm
by inetaccess
Just an update: tried logging in as another user and was able to set the default settings for that user. The settings were saved correctly.

So this could be permission related?

I've checked the folder and file permissions for ~/.turboprint and they look the same.

RESOLVED: problem was profile specific

Posted: Thu May 27, 2010 9:45 am
by inetaccess
I had to create a new directory for my user account. TP now remembers my default settings.

Would be interested to know which files were causing the permission problems. Deleting the ~/.turboprint directory didn't help.

Posted: Thu Jun 03, 2010 2:09 pm
by zedonet
Hello,

thank you for the information.

The print settings in the directory ~/.turboprint are only used in combination with the older lpr(ng) print spooler.

With CUPS, the settings in ~/.cups are used - maybe this directory was missing / corrupted?

Root cause found!

Posted: Fri Jun 04, 2010 9:11 am
by inetaccess
Thanks for the reply.

I checked my old home dir for ~/.cups/lpoptions and it exists but with root as owner. So any changes made under my user account wouldn't have saved to this file.

So it was a permission issue - nice to know which file was the cause :)