Canon Selphy CP1300 error

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capedory
Posts: 2
Joined: Tue Nov 12, 2024 9:28 am

Canon Selphy CP1300 error

Post by capedory »

New install with USB connected Canon CP1300 on Linux Mint 22.
Printing the test page ( or any picture) monitor shows thumbnail and sends to printer. The printer screen shows busy and then error
" Cannot read data!
Cannot print incompatible images or memory card not readable"

Here's an excerpt from print.log
*----------- Start of print job -----------
...
------------ End of print job - result = 141 ------------

I have attached the full turboprint log file.

Any help would be appreciated.

Thanks,
Jay
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turboprint-log-20241112.tar.gz
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zedonet
Site Admin
Posts: 2309
Joined: Fri Oct 06, 2006 8:02 am

Re: Canon Selphy CP1300 error

Post by zedonet »

Hello, you must set up your Canon Selphy printer in TurboPrint Control with the standard USB port driver "TP-USB".

Currently your printer is attached as "ipp-usb" or "Driverless". This does not work because the printer expects a different print job format (IPP Everywhere) and reports an error.

Please try to set up your printer with the TP-USB port:

turboprint-add-usb-printer.png
turboprint-add-usb-printer.png (27.66 KiB) Viewed 5101 times

If you cannot find a port entry "Canon Selphy CP1300 TP-USB" in TurboPrint Control:
The ipp-usb/Driverless printing system often blocks the USB port and prevents printing with the standard USB port driver. The recommended solution is to "blacklist" the printer for ipp-usb/Driverless:
  • create the directory /etc/ipp-usb/quirks if it doesn't exist
  • create the text file /etc/ipp-usb/quirks/CP1300-blacklist.conf with the content

Code: Select all

[Canon SELPHY CP1300]
   blacklist = true 
  • reboot
You can also disable usb-ipp from Terminal

Code: Select all

sudo systemctl disable ipp-usb
capedory
Posts: 2
Joined: Tue Nov 12, 2024 9:28 am

Re: Canon Selphy CP1300 error

Post by capedory »

Thanks so much for the reply. Did not see it until today. Your suggestions did NOT work but they put me on the right track. Let me explain...

I first tried the blacklist suggestion. No luck. Every time I plugged in/or turn on the Canon Selphy Cl1300 the ipp-usb (Driverless) printer would automatically be installed and show up in the printer dialog window. I tried changing the blacklist name to match the ipp-usb name. No luck.

I then tried the terminal commands to disable the ipp-usb service. I also stopped the service and checked the status with the "sudo systemctl status ipp-usb". Showed the service stopped. Then plugged in the printer and bingo it would show up again as a Driverless printer. :cry:

So after a little googling on disabling ipp-usb, I came across the idea to remove it. Since this is the only printer I use with USB (other printer/scanners are networked) I did:

Code: Select all

sudo apt remove ipp-usb
That Worked! The printer no longer showed when I plugged it in. I was then able to add the Selphy CP1300 printer in the TurboPrint Control panel as suggested. Worked great.

So not sure how Linux Mint ( 21.3 install not 22 as previously stated) does ipp-usb (Driverless) printers. It's pretty persistent. If I ever need to use another USB printer or scanner I will explore more how to blacklist the Selphy. For now I'm good with it. TurboPrint is working with all the capabilities of the printer included.

Again thanks for the reply.
Jay
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